What to Know
Handpicked
Flaw-Free
Bona-fide
Shopping & Shipping
Shopping Guide
The Condition Scale describes the usage of each piece sold at the boutique.
- Thrifty pieces are worn two to three times
- New pieces have never been used
- Classic pieces are timeless, worn four or more times
Payments & Protection
Checkout is simple. We work with Apple Pay, Visa, MasterCard, American Express, and Discover cards. Payment is only debited once your order has been shipped.Processing Times & Tracking
- Most orders placed Monday through Friday will be processed and shipped within 1 business day.
- Orders placed over the weekend will start processing on Monday and ship within 1-2 business days.
- Certain pieces may have longer processing times. These will be noted on the item page.
- Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information.
Changes ?
Final Sale Items
Some pieces are marked Final Sale and cannot be returned for Sachy's Closet site credit. If a Final Sale item you purchase is misrepresented submit a Misrepresentation Claim via email, within 4 days of delivery to be eligible for a refund.
Refunds
- To qualify for a refund, process must be initiated with in 15 days of receipt.
- All items must be in the same condition in which you received them (Must be returned with tags attached).
- If an item does not arrive as described, please reach out to the Sachy's Closet support team.
- Original shipping charge is not refunded when returning items.
Non-U.S. purchases
All items purchased outside the U.S. are Final Sale and cannot be returned for any reason. Be sure to carefully review all item details before buying.